Last Updated on May 26, 2025

This Privacy Policy(“Policy”) outlines how NESS LAB LLC. And and its affiliates and subsidiaries("NESSLAB," "we," "us," or "our") collects, uses, and discloses information on our platform. By engaging with our website, including www.coinness.com, and other linked platforms (collectively, the " Websites"), and utilizing our services (the "Services"), This Policy also describes the rights you may have under applicable laws regarding your personal information.

By using our websites, you are accepting the terms of this privacy policy and our terms of use, and you are consenting to our collection, use, disclosure, and retention of information as described in this privacy policy.

If you do not agree to the terms of this Privacy Policy, please do not use our Websites. We may make changes to this Privacy Policy from time to time. We will post any changes to our Websites. Your continued use of our Websites following the posting of any changes will mean you accept those changes.

This Privacy Policy does not apply to information that you may submit to third-party websites or mobile applications that may link to the Websites or be linked to on the Websites. We are not responsible for the actions or privacy practices of third-party websites and applications; please consult those websites and applications directly to understand their privacy practices.

Information We Collect

1. Categories of Information

Personal information is data that identifies, relates to, describes, can be used to contact, or could reasonably be linked directly or indirectly to you. We collect the following categories of personal information about you directly from you, automatically through your use of our Websites, and from third parties. The personal information we collect includes, but is not limited to, the following categories:

Identifiers: email address, IP address, and online identifiers.

Demographics: location.

Commercial Information: Records of products, subscriptions, or services purchased.

Internet and Electronic Network Activity: Internet or other electronic network activity information, including browser type and operating system; browsing history, clickstream data, search history, and information regarding your interaction with an internet website, application, or advertisement, including access logs and other activity information related to your use of our Websites; the length of time you visit our Websites; and the referring URL, or the website that led you to our Websites.

Inferences: Inferences drawn from any of the information identified above to create a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.

2. Information You Provide to Us

We collect information that you voluntarily and directly provide to us when you use our Websites, including when you subscribe to a newsletter, provide us with information through a form on our Websites, register for a webinar, in-person event, or other event, complete a survey, enter a contest, or sign up or pay for our Services. We may collect information from you if you contact us through our Websites, social media platforms or otherwise, including your name, email address, the contents of a message or attachments that you may send to us, and other information that you choose to provide. If you subscribe to our newsletter, we will collect certain information from you, such as your email address.

Information We Collect Automatically

We receive and store certain types of information whenever you use our Websites. Our Websites may use “localStorage”, tagging and other tracking technologies to help enable us to enhance or personalize your online experience. This may include information such as your IP address and the types of personal information described above as “Internet and other electronic network activity.” Please see our section on cookies below for additional information regarding our use of cookies and similar technologies.

4. Information from Third Parties

We may obtain information from third-party partners that provide services on our behalf and non-affiliated sources, such as research firms and public sources, enhancing our understanding of cryptocurrency-related trends and user preferences. For example, we may collect information about you when you post content to our pages on third-party websites or services (e.g., social media platforms), or if you use credentials (e.g., username and password) from a third-party website or service to create or log into your account.

How We Use Your Information We Collect From or About You

1. We use the information we collect from or about you to help us personalize and continually improve your experience on the Websites, including providing our services and conferences, responding to requests for information, analyzing and compiling trends and statistics, and communicating with you. We use the categories of personal information described above for the following business purposes:

  • To provide, maintain, improve our Websites and Services
  • To communicate with you about your use of our Websites and Services, and to respond to your inquiries.
  • For marketing and promotional purposes. For example, we may use your information to provide you with news, special offers, and general information about goods, services, and events that we think may be of interest to you (including through our newsletters, marketing, or promotional materials). We may also use the information that we learn about you to assist us in advertising our services on third-party websites and in other forums.
  • To tailor the content and information that we may send or display to you, for personalized help and instructions, and to otherwise personalize your experiences while using the Websites or Services.
  • To better understand how users access and use our Websites, to improve our Websites, create new products and services, and respond to user desires and preferences, and for related research and analytical purposes.
  • To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
  • Where we believe necessary to investigate, prevent, or take action regarding suspected or actual illegal activities, fraud, situations involving potential threats to the safety of any person or to otherwise enforce this Policy and our Terms of Service or the integrity of the Websites and Services.
  • We may also deidentify or anonymize your data in such a way that you may not reasonably be re-identified by us or another party, and we may use this deidentified data for any purpose. To the extent we deidentify any data originally based on personal information, we will maintain and use such data in deidentified form and will not attempt to reidentify the data.
  • How We Disclose the Information We Collect

    We may disclose each of the categories of information described above for our business purposes as follows:

    We may disclose the information we collect about you to our subsidiaries and affiliated entities. However, if we do so their use and disclosure of your information will be subject to this Policy.

  • Service Providers and Business Partners. We may disclose the information we collect about you to service providers, contractors, agents, and third parties who perform functions and business operations on our behalf, for the purposes set out above. This includes technical support providers who assist with our website and infrastructure, as well as third-party software providers who host relevant personal data on our behalf. For example, we engage service providers and third parties to sponsor or co-host events, optimize services, process payments, send newsletters, marketing messages and advertising, support email and messaging services, help us manage our relationship with you, and analyze information. We also partner with third party platforms, including social media platforms, to market our Services to you. These third parties may collect or receive information about you or your use of our Services and may use your information to provide you with information about their own products and services. These business partners and service providers will be given limited access to the information you have provided as is reasonably necessary to deliver the Services, and we will use commercially reasonable efforts to require that such third parties comply with this Privacy Policy. These third-party business partners may also gather user data about you in the course of providing our Services to you, and this Privacy Policy may not describe the privacy practices of such third parties. You may opt out of receiving information about such third parties' products and services by doing so directly on such third-party websites.
  • Business Transfers. We may change our ownership or corporate organization while providing the Websites. We may transfer some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets, or any line of business, change in ownership control, or financing transaction. Under such circumstances, we will request the acquiring party to follow the practices described in this Privacy Policy with respect to previously collected information. Nevertheless, we cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat information about you in the same way as described in this Privacy Policy.
  • In Response to Legal Process. We may also use or disclose information we collect from or about you if required to do so by law or on the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or our Websites; (b) protect and defend our rights or property, the Websites, or our users; (c) respond to a third party that alleges that you have infringed their intellectual property rights; or (d) act to protect the personal safety of us, users of the Websites, or the public.
  • To Protect Us and Others. We disclose your information where we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or this Policy, or as evidence in litigation in which we are involved.
  • At Your Direction. We may also disclose your information with your consent. For example, while on our Websites, you may have the opportunity to sign up or opt-in to receive marketing offers from our event sponsors or partners and will have the opportunity to consent to sharing your personal data which will be subject to the privacy policy and business practices of that third party. Once shared, we have no control how those third parties will use or further disclose your information.
  • COOKIES AND OTHER TRACKING TECHNOLOGIES

    We use tracking technologies such as cookies, localStorage, web beacons, and similar technologies to record your preferences, track the use of our Websites, your interactions with our emails, and measure exposure to our online advertisements. We may also use these technologies to monitor traffic, improve the Websites, and make it easier to use and more relevant. Most web browsers automatically accept cookies but, if you prefer, you can usually modify your browser setting to disable or reject cookies. In addition, you may also render some web beacons unusable by rejecting or removing their associated cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the Websites may not work or may not work as designed. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.

    1. Third-Party Analytics Services

    We use third-party analytics services on the Websites, including Google Analytics. These analytics service providers use cookies or other tracking technologies to help us analyze how users interact with and use our Websites, compile reports about activity on Websites, and provide us other services. The technologies may collect information such as your IP address, time of visit, whether you are a return visitor, any referring website, general location, and other information. We do not use these analytics service providers to gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies.

    2. LocalStorage

    We utilize the browser's local storage feature to enhance functionality and improve user experience on our website. The types of data stored may include:

  • User authentication tokens or session identifiers​
  • User preferences (e.g., language settings, display options)​
  • Temporary data generated during service usage​
  • Information stored in local storage resides solely on your device and is not transmitted to our servers. This data is used exclusively to provide and improve our services.​ Data in local storage persists until you manually delete it or clear your browser's cache. The method for managing local storage varies by browser:​

  • Chrome: Settings > Privacy and security > Delete browsing data​
  • Safari: Settings > Remove Website Data​
  • Firefox: Settings > Privacy & Security > Clear Data​
  • Edge: Settings > Cookies and site permissions > Cookies and site data​
  • Your Choices and Rights

    If you subscribe with us, you may review, update or change the registration data we have collected about you at any time by editing your personal data in your account settings.

    Additionally, you may have certain rights regarding our processing of your personal information under applicable local law. Depending on the jurisdiction in which you live, these may include rights to:

  • request information about our processing of your information;
  • request access to your personal information;
  • rectify, correct, or update the information we hold about you;
  • request deletion of your information;
  • restrict or limit our use of your information;
  • object to our use of your information;
  • where you have provided consent, withdraw such consent to our processing of your personal information at any time; Please note that even if you withdraw your consent, we can still rely on the consent you gave as the lawful basis for processing your personal data before you withdrew your consent.
  • not be unlawfully discriminated against for exercising your rights;
  • lodge a complaint with your local data protection authority.
  • These rights may be limited or denied in some circumstances. For example, we may retain your personal information where required, such as for fraud prevention, or permitted by applicable law. Additionally, we may postpone completion of your request for legitimate business purposes, such as when your personal information is necessary to fulfill our obligations to you (e.g., if you are an active subscriber we may wait until your subscription expires before fulfilling your request). If you request deletion of data by us, we will use all commercially reasonable efforts to do so. If we delete any information, it will be deleted from our active database, but it may remain in our secure backup systems for a limited time in encrypted form and pursuant to our data retention policy.

  • In the event you would like to exercise your rights under applicable local law or if you are an authorized agent submitting a request on behalf of an individual under applicable local law, please send an email to admin@nesslab.io. We may need to verify your identity before completing your rights request. We may request information that you have provided to us or about your interactions with us. We may use the information you provide to us to verify your identity by comparing the information provided to the information in our records. If you are an authorized agent submitting a request, we may notify the consumer and ask the consumer to independently verify their identity before fulfilling your request.
  • Security and Retention

    We care about the security of your information and have implemented administrative, technical, and physical safeguards designed to protect the personal information we collect from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. We have also implemented appropriate security measures to prevent your data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, access to your data is limited to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your data according to our instructions and are subject to a duty of confidentiality. We have procedures in place to handle any suspected data breaches and will notify you and the relevant regulatory authority where we are legally required to do so. You are responsible for maintaining the confidentiality of your unique password and account information, and for controlling access to email communications from us. Your information will be securely retained only for as long as it is necessary to fulfill our legitimate business purposes, including any legal obligations, or until it is technically feasible to delete or anonymize such data.

    To protect our platform and users from fraud, spam, market manipulation, and malicious use, certain anonymized or aggregated data may be retained indefinitely for security research and auditing purposes. and IP logs, transaction histories, and device information may be stored for an extended period (even after account closure) to detect recurring abuse or policy violations.

    Children’s Privacy

    Our Websites and Services are intended for users ages 18 and older only. We do not intend to solicit or collect Personal Information from anyone under the age of 18 or under the legal age of your country. If you are under 18 or are not of a legal age of your country, you shall not provide Personal Information on this Websites. If we become aware of information in our database that was collected from a child under thirteen, we will delete such information.

    Promotional Emails and APP Push

    We may send periodic promotional emails or APP Push to you. You may opt-out of promotional emails or APP Push message by disabling marketing communications in your account settings within the app. If you opt-out of receiving promotional emails and APP Push message, we may still send you emails about your account or any services you have requested or received from us, unless otherwise prohibited by applicable local law.

    Third Party Links

    Our Websites or Services may contain links to third-party websites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. Any access to and use of such linked websites is not governed by this Policy but is instead governed by the privacy policies of those third-party websites. You agree that we are not responsible for the information practices of such third-party websites, including the information or content contained on such websites, and do not have control over any third parties that you may authorize to access your account information.

    International Transfers of Information

    Your information may be processed or maintained on servers and databases located outside of the jurisdiction in which you reside, and the privacy laws in those locations may not be as protective as those in your jurisdiction. If you use our Websites from outside of the jurisdiction in which NESS LAB LLC is established, you understand and consent to the transfer, collection, processing, and storage of information we collect from or about you to the country where NESS LAB LLC is located, as well as other locations as necessary for the purposes described in this Policy. If you are located outside the country where NESS LAB LLC is located and choose to provide information to us, please note that your data may be transferred to, maintained, and processed in that jurisdiction. We will take all reasonable steps to ensure that your information is treated securely and in accordance with this Policy. The laws in that country may be different from the laws of your own country.

    Contact Us

    Questions about privacy on our Websites or Services? Email us at [admin@nesslab.io].

    Changes to this Policy

    This policy is current as of the Last Updated date set forth above. We may change this Policy periodically and without prior notice to you to reflect changes in our personal information policies. so please be sure to check back periodically. We will post any changes to this Policy on our Websites by updating the “Last Updated” date at the top of this page.

    For questions about our Privacy Policy, you can contact us at admin@nesslab.io.

    All rights reserved.